No More Availability for Christmas Delivery.
Black Friday Sale: 35% Off + Free Locks. Order by December 8.

Shipping and Delivery Information

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All orders are made up on a first come, first served basis; so we recommend placing an order as soon as possible to secure your place in the queue and avoid delays. August through December is our industry’s busiest time of year, and our volume can literally quadruple.

There is no more availability for Thanksgiving, Christmas, or Hanukkah.

Most orders are shipping on time. Call us at 1-800-541-0271 with any questions.

Delivery Dates If You Have an Order in the System

If you were given projected ship dates of…
11/4–11/8 All table pads have shipped
11/11–11/15 All table pads have shipped
11/18–11/22 All table pads have shipped
11/25–11/29 All table pads have shipped
12/2–12/6 To be determined
Christmas orders are shipping now. If your order was promised for Christmas and your confirmation email states Christmas, expect delivery up to the day before Christmas.

The process of manufacturing a custom table pad takes time. Each table pad order is custom-made from start to finish, and each order is totally different from the next. An average order may have four sections/pieces, while other orders may have ten or more. Also, some table pad shapes take much longer than others. For instance, a rectangular table pad may take half an hour to make, but a round table pad could take an hour because of all the cutting and snipping. This is why delivery times always fluctuate. If we get a lot of rectangular pads to make, we may get ahead of schedule. If we have a lot of round, scalloped, or oval table pads, we may run behind with our projected delivery dates. Couple this with the fact that there are only a few companies that actually manufacture custom table pads. So we ask everyone’s patience in order to facilitate making the same quality product.

What to Expect

Photo: woman accepting delivery of packageWhen orders are taken, whether by phone, mail or email, each customer, prior to entering an order in the system, is given a projected date when we think the table pads will ship. However, due to the complexity of our manufacturing process, it is possible for your table pad order to ship as much as a week sooner or later. But we do still try to accommodate customers when a special delivery date is needed.